Sales Support Administrator
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
- Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
- Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
- Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
To support the sales team to maximise revenue through the exploitation of programme catalog by providing support across the sales process.
Confirm content availability; reviewing pre-sales infocentre, sales histories and feeding this information back to SalesDirector/Manager in the identification of sales opportunities and the development of complelling sales propositions and pitches.
Review exisiting marketing materials/packs and updating to meet any client or pitch requirements in conjunction with supporting Sales Manager/Director in preparing pitch materials.
Is proactive in developing market knowledge and insights around key clients, competitors, territory content slate and audience demographics – communicating this information in support of Sales Managers in the identification of sales opportunities and aligning the content sales pipeline to key clients for pitch.
Source and collate market analytics, research & insights and pricing data in support of the development of pitch materials.
Support sales teams to develop presentations and business proposals to support the Sales Manager/Director in executing the sales/pitch process.
Work closely with Global Rights teams and sales systems to confirm content availability, reviewing the pre-sales info centre and sales histories to proactively inform the development of compelling and competitive pitches
Work closely with the Sales Delivery team to ensure new and existing clients are configured and have access to sales related systems and tools (eg OLC portal). Coordinating with clients and the Sales Delivery team to obtain information required to ensure system confirguration is processed, as a pivotal component of the delivery of sales pitches and marketing assets.
Ensure promo materials are uploaded to the OLC portal and are spot checked for quality assurance to feed into relevant sales pitches. Distribute appropriate marketing information to clients in the territory - catalogues, brochures and other relevant publicity, prepare specific presentation for Sales pitches as required by the Sales team and liaise with Marketing Team on direct marketing campaigns.
Coordinate the handover of the sale at the conclusion of deal negotiations to the Sales Delivery team; ensure contracts are issued and a smooth transition of the deal to post sales support and asset delivery is achieved - liaising with Sales Managers, Clients and the Service Delivery team as required.
Liaise with sales teams to update the Weekly Sales Tally with deal information confirmed and pending and provide other management information on Sales in the territory as required and update relevant sales forecasts with deal information and inputting into sales reporting as required.
Provide complete administrative support to the territory Sales team including diary management, dealing with incoming mail and phone calls, fielding general internal and client queries, organising diaries for Markets and Trade Fairs and organising business trips. Maintain comprehensive records of client correspondence and other relevant client and territory information.
Have an extensive knowledge and understanding of all IT systems used by Sales teams. To be known as a ‘super user’ and provide additional system training to help others within the region.
Are you the right candidate?
Good team player and experience of dealing with complex administrative tasks.
Ability to cope well under pressure in a busy sales environment.
High attention to detail and concern for accuracy
Strong communication and presentation skills
Influencing and networking skills
Computer literate with strong MS Office skills
Excellent organisation and administration skills
Languages useful, depending on territory
To be pro-active and demonstrate initiative
Significant administrative experience in a sales support environment, preferably within a media environment.
Experience within a media sales environment of the contractual and rights procedures involved in format exploitation and production
An understanding of regional television and production markets
Interest in entertainment programming and production processes.
About the BBC
The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from under represented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.
BBC Studios, a global content company with British creativity at its heart, is a commercial subsidiary of the BBC Group. Formed in April 2018 by the merger of BBC Worldwide and BBC Studios, it spans content financing, development, production, sales, branded services and ancillaries. BBC Studios’ award-winning British programmes are internationally recognised across a broad range of genres and specialisms. It has offices in 22 markets globally, including six production bases in the UK and production bases and partnerships in a further nine countries around the world. The company, which makes 2500 hours of content a year, is a champion for British creativity around the world and a committed partner for the UK’s independent sector. BBC Studios has revenue of £1.4bn, and returns around £200m to the BBC Group annually, complementing the BBC’s licence fee and enhancing programmes for UK audiences.
Diversity matters at the BBC. We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences.
We are committed to equality of opportunity and welcome applications from all individuals. And we promote flexible working opportunities where operational needs allow.
To find out more about Diversity and Inclusion at the BBC, please visit our website.